24/7 : At Your Site, on Your Side, at Your Service

For more then 30 years, CCC has provided the most advanced turbomachinery control solutions; but we offer more than just hardware and software. An integral part of our solutions is our dedicated customer services.

System Design
... CCC employs more PhDs, Masters, and Bachelors then any other company of this kind and size in the turbomachinery controls business. More then 200 full-time System & Field Engineers worldwide - experts with processes, machinery and instrumentation systems, controls and retrofitting, are highly rated in customer satisfaction surveys.
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System Retrofit
... CCC systems operating on over 7,500 turbomachinery trains including more then 500 steam turbines. CCC is the largest gas turbine controls retrofitter with over 1,500 gas turbine retrofits, and counting. Turbomachinery control is our only business. No company can match our many years of hands-on experience, wide range of successful installations around the globe, and the unsurpassed brainpower of our highly educated and well qualified engineers.
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Field Services
... CCC is always close to your site. Our field service personnel are stationed in strategic industrial regions around the world: Brazil, The Netherlands, Russia, Saudi Arabia, China, The Republic of Singapore, United Arab Emirates, The United States of America (Atlanta, Des Moines, Houston).
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Training
... CCC training specialist staff is the most qualified in the industry, with a majority of our instructors having advanced degrees and combined years of experience in systems engineering, R&D, and field service work. They do more than just training. They are also capable of analyzing your entire process and assisting in solving its root control problems.
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Aftermarket Services
... CCC stays with you for the life of your CCC Control System - offering the very best in field engineering, state-of-the-art diagnostics, on-site training, and special seminars worldwide. Perhaps, that is why over 80% of our worldwide customers come back to us year after year.
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To request a Field Engineer, please e-mail to:
support@cccglobal.com (North & South America, Asia, Australia or Saudi Arabia);
support-EMA@cccglobal.com (Europe, Middle East or Africa).

Telephone support during regular business hours (8:00am – 5:00pm, Monday – Friday) at CCC's International Headquarters in Des Moines, Iowa, U.S.A. or CCC’s regional office located in Amsterdam, The Netherlands.

For current CCC Customers, please have your project number handy and call:
1-800-387-4652 (from US and Canada);
1-515-251-2736 (outside US and Canada);
+31(0)20-407-0000 (from Europe, Middle East and Africa).